Support

Support

Find documentation, specifications, downloads, and video tutorials for every ZJWY product.

Product Documentation

Packing Lists (Excel)

Download individual packing lists for each model (Excel format).

Video Tutorials

Click a category to expand or collapse its video list. Each link opens in a new tab.

1. EN-580 / EN-580SE Bonding Machine — Installation & Usage5 videos ▾
2. EN-LS23P Laser Machine — Installation & Debugging8 videos ▾
3. Bonding Machine — After-sales Tutorials55 videos ▾
4. Laser Machine — After-sales Tutorials (EN-LS23 / EN-LS23P / EN-LS26)12 videos ▾

Includes LS-26 installation videos and troubleshooting tutorials for EN-LS23/23P/26 fault handling.

▎LS-26 Installation
▎Fault Handling Tutorials (YouTube)
5. EN-801S IC Pre-bonding Machine — Operation & Debugging Tutorials10 videos ▾

Technical Insights

Technical Insights

Practical technical guides for the display, lamination and bonding industries. Click to read the full article.

  • OLED Must-Know Term: Gamma
    Original 2026-09-26 · 读书运动爱自己
    Read →
  • Screen Image Retention: OLED Burn-in — Principles & Prevention
    Original 2026-09-22 · LightGeo
    Read →
  • Arrayed ACF — 5 Key Advantages & Application Scenarios
    Original 2026-09-10 · BUFAN0630
    Read →
  • Anisotropic Conductive Adhesives (ACP/ACF): Process, Market and Leading Brands
    Original 2026-09-02 · Advanced Materials
    Read →
  • OLED Demura Explained: From Mura Causes to Demura Challenges
    Original 2026-08-06 · LightGeo
    Read →
  • Smartphone Cover Glass: “No-AF Surface Contamination” — An In-Depth Analysis
    Original 2026-08-03 · 夏日Ev
    Read →
  • OLED Polarisers Explained, Starting from the Light Path
    Original 2026-07-23 · LightGeo
    Read →
  • Why Are Smartphone Displays Almost Always LTPS / LTPO?
    Original 2026-04-11 · Dr Screen
    Read →
  • Display Parameters Explained: Size, PPI, Refresh Rate and Frame Rate
    Original 2026-01-06 · Dr Screen
    Read →

Document Downloads

PDF
DL400Pro Specification Manual (English)

Product specs, dimensions, operation guide

Download

FAQ

Common questions from screen-repair shops and B2B buyers. ZJWY develops, manufactures and sells mobile phone screen repair machines in Shenzhen, China, with 12 years of experience. Still not sure? Contact our engineering team.

What equipment is needed to repair a phone screen with a display fault (black screen, white screen, green screen, etc.)?

The fault point must be located first. It is usually the connecting flex cable, the ITO on the screen itself, the DDIC, or damage at the bottom of the screen.

  • A flex-cable fault needs a flex-cable replacement machine (EN-580 / EN-50C and similar);
  • an ITO fault needs wire jumping (soldering iron / conductive silver paste);
  • a DDIC fault needs DDIC repair equipment (801S and similar);
  • damage at the bottom of the screen needs a laser machine (LS26 and similar).
If I buy a machine from ZJWY, is technical support included?

Yes. ZJWY provides technical support. Customers can learn on site at ZJWY’s factory or online. ZJWY currently has about 500 technical videos, covering most common fault analysis and repair methods. If needed, ZJWY’s technicians can guide you over live video.

How long does the training usually take?

It depends on the customer’s existing skills and the items to be learned — usually about 2 to 7 days. Customers are encouraged to bring the screens they need to repair to the site: ZJWY’s technicians will work on them on site, analyse and explain the faults, and repair the screens free of charge (one screen per fault type). There is no time limit on the training — customer satisfaction is what ZJWY pursues.

How does ZJWY handle the warranty if a machine develops a problem?

ZJWY provides a free 1-year warranty against non-artificial damage (wearable parts excluded). If a machine fails, ZJWY’s technicians will help the customer identify the cause through online photos or video, and send free spare parts to the address specified by the customer. ZJWY covers the freight within China; the customer covers the freight from China to the destination. After the parts arrive, ZJWY’s technicians will record a video of the replacement to help resolve the fault.

How should a customer choose the right machine?

On the ZJWY website, customers can see the machines for different applications. ZJWY has classified screen repair jobs by type, so customers can choose the matching machine and accessories. If in doubt, contact a ZJWY sales representative.

Does the price shown on the website include shipping?

Prices shown on the ZJWY website do not include international shipping. If the customer has no freight forwarder in China, they can contact a ZJWY sales representative, who will give some suggestions.

Phone / WhatsApp: +86 158 8973 6761  ·  YouTube: @zjwytrainingofmobilephonef1265

Can’t Find What You Need?

Contact our engineering team for direct technical assistance. We respond within 1 business day.

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